Comment Feedback at... Unique South America Travel Experience
With comment feedback we want to share with you what comes our way on a daily basis, from the vast and varied range of visitors that arrive both from English and Spanish speaking countries. As you know, this a bilingual website that can be independently navigated in one or the other.
Before anything else, we need to thank them all, they have placed us where we are now.
Beyond our traditional contact us form where visitors can place questions, give kudos or complains in equal measure - and our Facebook page - we implemented something else. Four month ago we set up a random survey that would unexpectedly open to visitors while browsing the site and asking them to answer a set of simple questions, with no obligation of course.
This comment feedback form is very important to us, it give us the opportunity to know if their visit it's been worthy, a disaster or somewhere in between. We can also understand the reason/s of their visit and - fundamentally - if they have found what they were looking for.
What follows is a selection of comment feedback of the full spectrum: the good, the bad and the ugly.
Diversity of opinion is one of the nicest things we share as human beings. To some of us, the glass is half-full, to others, is half-empty instead. There is also a group who can't even see the glass in the first place.
We will not publish the contact info, not even the IP address of the senders. By doing so we would be violating their privacy and also making them potential victims of spambots and other forms of Internet scam that unfortunately populate the Web.
So let's open the door to diversity. Have fun!...
Tremendous amount of information was given.
I has been very good to visit the website. I felt like I was in a Brazilian beach!
I'm writing a novel that takes place in the Amazon rainforest... This site and the sounds really help me! Thank you so much!
It is a really interesting and a very serious website, where you can find out about the rainforest and their most common inhabitants. I was born in an Amazonian town and I feel very pleased to know about the facts you have posted here. Thanks indeed.
It was so easy to navigate and I didn't have any popups. This is an excellent website!!
The places described are very unique, and the descriptions of the places are very detailed and in-depth. I was personally looking for places that have rich historical and cultural foundations in Argentina. Thank you.
I think your website is brilliant, I love it!
I'm British, living in Ecuador; setting up (trying to set up) a little rainforest camping company and was doing a little research when I came upon your fantastic site. Very sincerely, Jayne. UK.
It proves rain forests are still beautiful and that if your planning a next holiday, you should have a look at this website. . . It's worth it!!
It helped me with my school project, nearly wrote it for me ! Without this website I could not have finished my project. Thanks!
It is very informative and easy to use. It also makes me want to go to the Amazon.
It is simple and easy to understand therefore does not confuse you. There are many things explained although it doesn't go into to much detail.
Another one of my highlighted experiences of this website is that it is easy to go through and may be worked out without difficulties or hyperlink errors, creating a much valued and enjoyable experience. I found my information quickly and easily due to the reasonable amount of hyperlinks.
I valued my visit to this website greatly. I thank you greatly.
I just wanted to shoot you a short message to compliment you on the wonderful website you have written about South America, full of valuable information.Thanks a lot for sharing!
A fellow South America-lover. Hester, Netherlands
The information~ after reading about the Amazon rainforest, I was very interested in visiting it.
Simplicity in providing information and stimulating further research.
It did not have all the information I needed and somethings were things I already knew.
I could not find sufficient information. Yes, and I am a potato.
Not enough information on the Amazon canopy.
Because by the looks of it I can go to Hawaii which is much better than Brazil.
Because I wasn't able to search for various sounds and life style of the animals.
Not enough information.
It's soo bad and it does not tell me what I need for the project. Go and get sacked and close down the site. Go and get run over by a chicken.
IT IS F***.
Cos you are all poos.
It's a very bad site.
That's all for now. We hope you've enjoyed the full extent of diversity.
Reasons why our "Good" section is (fortunately) more populated is because the great majority of all comment feedback we receive comes from there. In fact, our overall satisfaction rate across both languages is 80% at present time.